FAQs

Use the tips and tools below to answer any questions you have on your investment such as how to exit, how to replace lost certificates, and other frequently asked questions. If the answer to your question is not listed below or you’d rather speak to us directly, you can click here to view the best ways to contact the team. 

General

How often do you send valuations?

Please visit our Reporting Calendar, which can be viewed towards the end of this webpage. This contains key reporting dates for your diary.  

Can I view my investments online?

Not currently. We are working on implementing an investor portal and hope to be able to offer this in 2020.

Can I receive my documents electronically rather than by post?

We can send documents electronically for all our retail products. Please email investorrelations@foresightgroup.eu confirming if you would like to change your communication preferences.

How do I inform you of a death?

Please send us an original or certified copy of the Death Certificate to the address listed below. If you are not yet in receipt of the Death Certificate, please email investorrelations@foresightgroup.eu confirming the deceased investor’s full name, policy number and date of death.

Please note, if the investor was invested in our Foresight Accelerated Inheritance Tax Solutions we require sight of the original Death Certificate and cannot accept a certified copy.

Foresight Group – Investor Relations
The Shard
32 London Bridge Street
London
SE1 9SG

How do I make a complaint?

If you would like to make a complaint, please let us know by;

Calling us on +44 (0)20 3667 8181

Emailing us at investorrelations@foresightgroup.eu

Writing to us at
Foresight Group – Investor Relations
The Shard
32 London Bridge Street
London
SE1 9SG

We will undertake a full investigation into your complaint and get back to you as soon as possible. Whilst we are investigating your complaint, we will provide you with regular updates on progress and realistic timeframes for when you can expect to receive our “Final Response”.

If you would like to take your complaint further, you can refer it to the Financial Ombudsman Service.  They are a free, independent body set up to resolve individual disputes between consumers and businesses fairly, reasonably, quickly and informally. We will include their details in our “Final Response” along with an explanatory leaflet.

How do I make changes to my account?

Please see the relevant forms here to make changes to your account. If you cannot find the form that you need, please get in touch with us at investorrelations@foresightgroup.eu or on +44 (0)20 3667 8181 and we will be more than happy to assist. 

Venture Capital Trusts

How do I change my dividend preferences?

Find the relevant forms here. Once completed, please either email a copy to investorrelations@foresightgroup.eu or post to the below address.

Foresight Group – Investor Relations
The Shard
32 London Bridge Street
London
SE1 9SG

How can I get a replacement Share Certificate?

If you have lost your Share Certificate, you will need to complete an indemnity form to get a replacement issued. You will need to contact our registrars, Computershare, by either by visiting Computershare, or calling +44 (0)370 703 0084

 

Where can I find my tax certificate?

Your tax certificate, along with your Share Certificate, will have been posted to you within 10 working days of allotment. If you need a replacement tax certificate, please contact us at investorrelations@foresightgroup.eu or on +44 (0)20 3667 8181.

How do I sell my shares?

Foresight VCT and Foresight 4 VCT plc shares

If you are invested in either Foresight VCT plc or Foresight 4 VCT, please see your options below.

  1. Sell your shares on the open market at any time through a broker as with any listed stock
  2. To make use of the share dealing service offered by our registrars, Computershare, who can be contacted on 0370 703 0084
  3. To sell them through each company’s buy back policy.
    We cannot buy the shares back directly ourselves, but instead have a market maker – at Panmure Gordon – who undertakes several buy backs each year on our behalf. Please contact them on 020 7886 2716 for further details.

Foresight Solar & Infrastructure VCT

If you are invested in Foresight Solar & Infrastructure VCT, please see your options below.

  1. Sell your shares on the open market at any time through a broker as with any listed stock
  2. To make use of the share dealing service offered by our registrars, Computershare, who can be contacted on 0370 703 0084
  3. The Ordinary share class has passed its fifth anniversary of the Fund’s closing and it is likely that the next Tender Offer will take place in 2020, however this is subject to Board approval and therefore cannot be guaranteed.

Enterprise Investment Scheme

When will I receive my EIS3 Certificate?

We anticipate being able to send your EIS3 certificate within 12 weeks of you receiving the contract notes for your investment. Please note, this timescale is based on the latest information we have received from HMRC and is therefore subject to change beyond our control.

If you have lost any of your EIS3 certificates, please get in touch with us at investorrelations@foresightgroup.eu or on +44 (0)20 3667 8181  and we can issue you a replacement.

Can I withdraw my money from my EIS investment?

Once the monies have been invested into underlying companies, it is not possible to withdraw your money. Returns will be generated through the sale of portfolio companies.

How do I transfer my shares?

Please get in touch with us at investorrelations@foresightgroup.eu or on +44 (0)20 3667 8181 and we can provide you with details on how to transfer your investment.

Foresight Accelerated / Inheritance Tax Solutions

How do I transfer my shares?

Please find relevant transfer forms here. Once completed, please send the original form to the below address.

Foresight Group – Investor Relations
The Shard
32 London Bridge Street
London
SE1 9SG

We endeavour to effect transfers within 20 working days of receiving all required documentation.

How do I sell my shares?

If you would like to sell your shares within the Accelerated/Inheritance Tax Solutions, please find the relevant encashment forms here. Once completed, please send the original form to the below address.

Foresight Group – Investor Relations
The Shard
32 London Bridge Street
London
SE1 9SG

We endeavour to effect withdrawals within 20 working days of receiving all required documentation.

 

Contact the retail investor relations team

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Capital is at risk. The value of an investment, and any income from it, can fall as well as rise and investors may not get back the full amount they invest. Foresight Group LLP does not provide advice and the information on this website should not be construed as such. We recommend investors seek advice from a regulated financial adviser. Investors should only invest in Foresight funds on the basis of information contained in the relevant offering document and Key Information Document.  

Foresight Group LLP is authorised and regulated by the Financial Conduct Authority (FRN: 198020).