FAQs

Use the tips and tools below to answer any questions you have on your investment such as how to exit, how to replace lost certificates, and other frequently asked questions. If the answer to your question is not listed below or you’d rather speak to us directly, please use the details below to contact us. 

 

Do you have a question which is not answered below?

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Investor Relations Team
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General

Can I view my investments online?

We are currently working on implementing an Investor Portal which we expect to make available in the second half of 2019. In the meantime, if you wish to receive information regarding your investment, please contact us on the number below, or click here to email us and a member of our team will be happy to help.

Tel: +44 (0)20 3667 8181

Email: investorrelations@foresightgroup.eu

How do I update my address?

There are two ways to change your address.

You can write to us confirming your old and new address. We are happy to accept a scanned copy of this letter, emailed to investorrelations@foresightgroup.eu. To make things easier, you can download our change of address template here. The postal address for our office is:

Investor Relations
Foresight Group
The Shard
32 London Bridge Street
London
SE1 9SG

Or, you can instruct your financial adviser to notify us of your new address.

Should I be receiving a dividend from my investment?

Only our VCT Funds pay a dividend. If your investment is held within one of our EIS or ITS Funds, you will not receive a dividend.

VCT
Our VCT Funds pay a regular dividend. You can view the dividend history for each Fund by clicking on the Funds below:

Foresight VCT
Foresight 4 VCT
Foresight Solar & Infrastructure VCT

ITS
You can elect to receive income from your ITS investment. Please contact our investor relations team if you would like to do so, by using the contact details at the top of this page.

Please note, this is not available to investors in the Foresight Accelerated ITS Fund whom have held their investment for less than 2 years.

EIS
Our EIS funds do not pay dividends.

I no longer have a relationship with my financial adviser, can you remove him/her from my records?

To remove your financial adviser please write to us at the address listed below to inform us of the change. If you would prefer to email, we are happy to accept a scanned copy of this letter. Please send the scanned copy to investorrelations@foresightgroup.eu

Investor Relations
Foresight Group
The Shard
32 London Bridge Street
London
SE1 9SG

I have recently changed my financial adviser, how do I notify you?

To update our systems, please send us a ‘Letter of Authority’, signed by yourself and your new financial adviser. Your financial adviser will be able to produce this letter on your behalf.

We are happy to accept a scanned copy, emailed to investorrelations@foresightgroup.eu. Alternatively, the postal address for our office is:

Investor Relations
Foresight Group
The Shard
32 London Bridge Street
London
SE1 9SG

How do I transfer my shares?

This all depends on the type of Fund in which you are invested. Please see the options available below:

ITS
If you would like to transfer your ITS shares, please contact our investor relations team using the contact details at the top of this page.

EIS
If you would like to transfer your EIS shares, please contact us for the relevant forms as these vary between Funds. You can contact us using the contact details at the top of this page.

VCT
If you would like to transfer your VCT shares, please contact Computershare on +44 (0) 370 702 0003. They will then send you the relevant forms for completion.

How often do you send valuations?

We value our Funds on a quarterly basis, however, we will only send out biannual statements to investors. If you would like to see when your report is next due, please check the 'investor events and important report and exit dates for your calendar' box on this page

How do I inform you of a death?

We require to see the original or certified copy of the investor's death certificate. Please send this to the address listed below. If you are not yet in receipt of the death certificate, please email investorrelations@foresightgroup.eu and confirm the deceased investor's full name and date of death.

Investor Relations
Foresight Group
The Shard
32 London Bridge
London 
SE1 9SG 

Please Note
For Foresight Accelerated Inheritance Tax Solution investments we require sight of the original death certificate and cannot accept a certified copy.

I would like to register a Power of Attorney, how do I do this?

Please send a certified copy of the Power of Attorney document to the address listed below. We can then register this on our systems.

Investor Relations
Foresight Group
The Shard
32 London Bridge Street
London 
SE1 9SG

Can I receive documents electronically instead of by post?

Unfortunately, we are unable to send documents electronically at the moment. We are currently working on implementing an Investor Portal which will allow us to upload correspondence regarding your investment, which you will then be able to access. We expect to launch the portal in the second half of 2019.

How do I make a complaint?

To make a complaint, please visit our complaints page here.

When will I receive confirmation of my investment?

You will receive an acknowledgement letter from us once we have received your completed application form and Funds have cleared. You will then receive confirmation that your investment has been made, however, this differs between Funds.

ITS
Share allotments take place on Wednesday of each week and we will send you your investment documents two days after.

EIS
Contract notes are issued within 10 working days of an investment being made.

VCT
Your share certificate and income tax relief certificate will be sent to you within 10 working days after the share allotment date.

VCTs

How do I change the bank account in which my VCT dividends are paid?

Please complete a bank mandate form, which you can download here and send it to the address stated on the bottom of the form.

How do I sell my Foresight VCT and Foresight 4 VCT shares?

You can sell your Foresight VCT and Foresight 4 VCT shares by three different methods.  

1. You can sell your shares on the open market at any time through a broker, similar to any listed stock.

2. You make use of the share dealing service offered by our registrars, Computershare, who can be contacted on:
+44 (0)370 703 0084

3. You can sell them through each company’s buy back policy.

We cannot buy the shares back directly ourselves, but instead, have a market maker – Chris Lloyd of Panmure Gordon (020 7886 2716) – who undertakes buy backs from time to time on our behalf. You would need to register interest in selling with Chris who would then get in touch with you prior to the next buy back taking place.

Please note the buy backs are undertaken on an ad hoc basis rather than at regular intervals on specific dates, each company has defined closed periods when we are legally unable to buy back any shares.

Please also note that we aim to buy back shares at a 10% discount to Net Asset Value, although this is not guaranteed as we are also legally restricted to buying back within 105% of the bid price at the time.

You will need a broker to carry out this transaction. If you do not have a broker appointed, your bank may be able to assist or Chris will be able to make some suggestions with regards to whom can assist you on a one-off basis.

How do I sell my Foresight Solar & Infrastructure VCT shares?

You can sell your Foresight Solar & Infrastructure VCT shares by three different methods. 

1. You can sell your shares on the open market at any time through a broker, similar to any listed stock.

2. You can make use of the share dealing service offered by our registrars, Computershare, who can be contacted on:
+44 (0)370 703 0084

3. It is likely that the next Tender Offer will take place in 2020, although this is subject to Board approval and therefore cannot be guaranteed.

I have lost my VCT share certificate, how do I get a replacement?

If you require a replacement certificate, you will need to contact Computershare. You can do so by clicking here or by calling: 

+44 (0)370 703 0084 

EIS

How do I sell my EIS shares?

We will contact you when we anticipate a liquidity event is likely to occur. Please see the table below for our anticipated EIS exit dates: 

Fund  Exit 
Foresight AD EIS Q4 2019
Foresight EI EIS Q3/Q4 2020
Foresight Williams Technology EIS Fund

Exits will be effected on a case-by-case basis.

Investors should start to see their holdings realised between four and eight years from investment as exit opportunities for each investee company arise. 

When will I receive my EIS3 certificate?

EIS3 certificates are usually issued within 12 weeks after the investment has been made. Please note this is dependent on HMRC timelines which are out of our control.

ITS / Accelerated ITS 

How do I sell my ITS shares?

If you would like to sell your shares within the Foresight ITS, please complete an encashment form. Please contact our investor relations team, by using the contact details at the top of this page, to receive the form. We require to see the original form, so please send this to:

Investor Relations
Foresight Group
The Shard
32 London Bridge Street
London 
SE1 9SG

 

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Customer Experience Team
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